Last week our CEO, Ron Vogl visited the City of Monroe Wastewater Treatment Plant, an eLogger customer in far southeastern Michigan, on the shores of Lake Huron and just a few miles north of the Ohio border.
Ron met with Ben, a newly assigned system administrator of eLogger, along with his supervisor Spencer, the city’s wastewater superintendent. Like a lot of our customers they want to digitize all of the logs that they currently keep on paper, starting with their shift turnover and inspection round logs.
Ben’s been trying to attend the regularly-scheduled training sessions that we run for our customers. He likes them, but he’s busy, like a lot of our customers’ staff, and fitting those fixed times around his responsibilities is a challenge. So Ron suggested some 1-on-1 time with our Training Manager, Kevin Haley. In less than a week, Kevin and Ben are already off and running with setting up Ben’s first log templates. They’ll soon be up and running with electronic shift turnover logs, enhancing their workflow and decreasing their paper log uses.
We have a whole team of people like Kevin dedicated to ensuring that each and every one of our clients is successful with our products, and they’re ready to help if you need them.
We’re excited to see where the City of Monroe takes eLogger. Who should Ron visit next?
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