News & Events

Please welcome our newest customer, CenterPoint Energy. CNP delivers natural gas to approximately 4 million homes and businesses in six states: Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas.

We first met CenterPoint at a gas conference in April this year. In addition, they had attended a presentation by one of our customers who was showcasing how they utilize eLogger. We’re excited for this partnership and look forward to seeing CNP utilizing eLogger throughout their entire gas control operations.

Please welcome to the eLogger Family, Chemtrade Logistics! They just purchased eLogger license to use at their sulphuric acid production plant in Tulsa, OK. They will be using eLogger to log rate changes, formalize a shift turnover and replace their notepad in the control room.

Chemtrade is one of North America’s largest producers of sulphuric acid, spent acid processing services, inorganic coagulants for water treatment, sodium chlorate, sodium nitrite, sodium hydrosulphite and phosphorus pentasulphide. They are also the largest supplier of high-purity sulphuric acid for the semiconductor industry in North America. We are excited to start this partnership!

Please welcome our newest customer, Crockett Cogeneration.

Crockett owns and operates a 240-megawatt natural gas-fired combustion gas turbine electrical power generating plant located in Crockett, California. Crockett Cogen is owned by Hull Street Energy with O&M services provided by EthosEnergy.

Crockett needed a solution to handle their control room logs for plant conditions and events. We are excited to partner with them and look forward to getting them up and running with eLogger!

Please welcome Apex Generating Station in Las Vegas, NV. Apex is a nearly 600 MW natural gas-fired combined cycle generating facility that is part of the Southern California Public Power Authority (SCPPA), operated and managed by EthosEnergy.

Apex Generating purchased our offline module eLogger Anywhere in efforts to stop using paper and manual processes. We’re excited to partner with them as they expand on utilizing eLogger for their logging needs.

Welcome to the eLogger family of clients, Lansing Board of Water & Light‘s Water Production department. BWL serves more than 58,000 water customers. They own more than 800 miles of underground water mains throughout the greater Lansing area. They have two water distribution facilities, the John F. Dye Water Conditioning Plant and the Wise Road Conditioning Plant. They purchased eLogger Anywhere after seeing how well eLogger has worked in the BWL Electric Department. We’re excited to expand with them as they continue to utilize eLogger across Departments.

Our CEO Ron Vogl, has been venturing out to visit more clients! A couple weeks ago, he had the opportunity to meet with a customer of ours who is a major hydro-electric provider in the Northeastern U.S.

This was the first time being near a turbine for our new CEO. We had to upgrade his NYC wardrobe from his suede loafers to industrial steel toed boots! The entire tour was extremely informative and gave Ron a good road map of how eLogger is used throughout their facility.

One of the big takeaways comes from the conversation they had about expanding their use of GADS reporting within eLogger. Upon Ron’s return, we have already started the process to kick off this project. We’re excited to dig in and look forward to extend this type of reporting to all of our clients!

The time has come!! We have a new release that adds new features that enhance the overall user experience, making your utilization of eLogger simple and precise. This one is BIG!

The biggest new feature is called  embedded searches! With this capability, you can record a custom search result in a log entry, commonly useful for shift turnover reports.

Some of our customers are already using our External Data Query (EDQ) functionality to do this, but embedded searches build the template for you based on the search results and let you set up your logs without any custom SQL code.

Anything you can build a saved search to find can now be included on your shift handover entries, with all of the associated power of acknowledgements/alerts/reporting.

That’s not all, we have more enhancements that you’ll benefit from!

• A new full admin tab for Shared Searches! As frequently requested, saved searches are no longer restricted to a single user group and can easily be shared between groups. YES!
• We have added Italian Translations, this is huge and we’re excited to add this to our list of languages we offer!

You can find the full list of release notes for our newest features in our client portal at https://www.elogger.com/client-portal. If you’re not yet registered, you’re only a few simple clicks away to gain access to some great eLogger resources!

For more information on the new features, please contact our support team at support@elogger.com and upgrade today!

Please welcome EP Produzione to the eLogger Family! EP Produzione is the Italian electricity generation company of the Czech energy group EPH. With an overall generation capacity of around 4.4 GW, through five gas-fired plants and one coal-fired one, it is the 5th energy producer in Italy.

They are starting their eLogger odyssey at one plant, with plans to expand fleet wide. We’re really excited to bring eLogger to Italy! We look forward to the growth and expansion within our partnership.

Three months ago, we transitioned ownership of eLogger to Ron Vogl,  I’m delighted to report that it’s going very well. In fact, it’s going so well that I took my first ever two week vacation and headed over to the UK for some golfing. I’m happy to report that eLogger continued operating as usual and nothing was on fire when I got back!

I’m attaching a picture of us golfing a famous golf course over there which crossed a huge item off my bucket list when we were selected to play. If you ever get the opportunity to golf in Scotland…you should probably go for it!

This month, we are celebrating all of our August Client Anniversaries! From 1 to 15 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

Last week our CEO, Ron Vogl visited the City of Monroe Wastewater Treatment Plant, an eLogger customer in far southeastern Michigan, on the shores of Lake Huron and just a few miles north of the Ohio border.

Ron met with Ben, a newly assigned system administrator of eLogger, along with his supervisor Spencer, the city’s wastewater superintendent. Like a lot of our customers they want to digitize all of the logs that they currently keep on paper, starting with their shift turnover and inspection round logs.

Ben’s been trying to attend the regularly-scheduled training sessions that we run for our customers.  He likes them, but he’s busy, like a lot of our customers’ staff, and fitting those fixed times around his responsibilities is a challenge.  So Ron suggested some 1-on-1 time with our Training Manager, Kevin Haley.  In less than a week, Kevin and Ben are already off and running with setting up Ben’s first log templates.  They’ll soon be up and running with electronic shift turnover logs, enhancing their workflow and decreasing their paper log uses.

We have a whole team of people like Kevin dedicated to ensuring that each and every one of our clients is successful with our products, and they’re ready to help if you need them.

We’re excited to see where the City of Monroe takes eLogger. Who should Ron visit next?

A couple weeks back our Training Manager, Kevin Haley, had the opportunity to travel to Ohio for a site visit with one of our clients – Carroll County. These types of visits are especially valuable for both the client and eLogger. That one on one time is crucial and allows everyone to focus on the task at hand to really dig in to what eLogger has to offer.

Kevin worked with their two lead system administrators, who were extremely helpful throughout the entire build. They worked together building templates then conducted testing on both eLogger and eLogger Anywhere to ensure everything was running smoothly. After testing, they would tweak and modify as needed to make it easy for operator use. Throughout his three-day visit, together they completed 16 logs, 7 prefilled entries, 9 scheduled entries, 91 templates, one user group and a new alert for operators during shift. Now that’s time well spent!

Kevin expressed that Carroll County was one of the cleanest plants he has ever been to. The control room and administrative building were spotless. He was able to see firsthand how the operators work during each shift, putting a great visual into the work they do within eLogger. They also included a short tour of the facilities and blackstart generator building – what a great way to see full circle how eLogger has been a part of their daily workflow!

Please welcome to the eLogger family of clients EVM Energia, located in Mexico. They are operating two gas fired plants to generate electricity. EVM Energia has purchased our offline module, eLogger Anywhere. They plan to use this during their rounds conducted by field operators. eLogger will enhance their operations, communication and work load. We are excited to be working with them and look forward to a great partnership!

2nd Quarter 2023 Newsletter

This month, we are celebrating all of our July Client Anniversaries! From 1 to 15 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

Please help us welcome East Kentucky Power Cooperative to our family of Clients. EKPC is a not-for-profit generation and transmission electric utility with headquarters in Winchester, Ky. The cooperative is owned and governed by 16 member-owned electricity distribution co-ops, serving more than 1 million Kentuckians.

EKPC has purchased our offline module eLogger Anywhere, to improve their daily workflow. They intend to roll out eLogger, expanding into other plants. We are excited for this partnership and look forward to growing with them!

Please welcome to the eLogger family, Coastoil Dynamic. They have been processing natural gas since 2016. Coastoil a Mexico-based comprehensive global provider specializing in solutions for both onshore and offshore oil and natural gas industries.

They have purchased eLogger Anywhere, our offline module to enhance communication and streamline daily processes. We’re excited for this partnership!

To our eLogger Family and Friends,

We’re happy to announce some big changes in the eLogger world, as well as a commitment to things staying the same.

Twenty years ago we unknowingly embarked on a life-changing journey that would change our career paths and build a company that would allow us to work with some absolutely incredible people and companies. Back then, it was just the two of us: BJ’s understanding of industrial operations and Andrew’s understanding of how to build software, plus a whole lot of hoping we could convince some of you to entrust your operations to our vision. At first it was just one or two customers, and then it was a few more, and now you number in the hundreds. Thank you. Today, just as back then, we continue to be determined to uphold your trust in us in the most straightforward way: by delivering ever-better software that works the way you work.

Our operation now has twelve people, hardly a big company but more than we dared to dream of back at the beginning, and, more to the point, more than either of us ever envisioned managing. In considering what might be best for our customers, our employees, and our business, we started to think about how great it would be to add extra management expertise to allow us to focus on the things we love to do and are best at. Those thoughts eventually led us here:

We’re pleased to introduce you to Ron Vogl, the new CEO and majority owner of eLogger. He has a ton of experience in the software business, and he cares just as much as we do about delivering for you. Neither of us are going anywhere any time soon; but under Ron’s leadership, we’re excited to take eLogger’s products and business to a new level.

We’d be happy to talk over any concerns that you might have about this transition, over email, on the phone, or in person. Just drop us a line if you want to talk.

– BJ and Andrew
bjlingren@eLogger.com, akortuem@eLogger.com

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As I read BJ and Andrew’s words above, they resound with the two things I love most about eLogger, my two highest priorities in carrying the business forward.

The first is the focus on customer value and customer service. What got me into software in the first place, way back in high school when I got a summer job doing some programming, is the satisfaction in seeing people work better with the software I was making. And what later brought me to the business side of the industry is the conviction that the central mission of any successful software business is ensuring that customers consistently achieve the benefits that its products provide.

The second is the personal bonds. The depth of the relationships between and among eLoggians (if I may) and our customers and users is truly remarkable. I feel as if I am marrying into an extended family that is at the same time sprawling and close-knit.

Rest assured that continuity is very important to me, just as it is for BJ and Andrew.  You can expect the same wonderful employees, the same excellent product, and the same exceptional service that have always been the core of eLogger’s business.

I’d love to get to know this great family better, so I extend a similar invitation to BJ and Andrew’s one above: I’d love to chat. If you’re game, just let me know, and we’ll make it happen.

-Ron
rvogl@eLogger.com

Please welcome Liberty Utilities‘ Central Region plants to our family of clients! Liberty provides water, wastewater, natural gas and electric services to over 804k customers primarily in North America.

Their Central Region is made up of seven (7) plants. Initially, they will be using eLogger at their two largest plants; Riverton and State Line as they roll things out. They have purchased eLogger Anywhere to utilize the benefits of eLogger while offline, enhancing daily communication and workflow.

We’re excited to continue our partnership with Liberty Utilities, expanding into more plants along the way!

The eLogger team was rocking the swag at the AGA conference in Grapevine, TX earlier this month. Always a pleasure to meet with our eLogger customers and others new to logging. Big thanks to National Grid for inviting us to speak with them after being partnered with them for more than 15 years.

Please welcome to the eLogger Family Cascade Power Project! Cascade Power is a 900 megawatt (MW) combined cycle natural gas-fired power generation facility in Alberta. This new plant will lead the transition to clean electricity generation in Alberta as the province transitions off coal-fired power. Cascade is expected to be the largest and most efficient combined cycle power plant in the province.

We are excited to be partnering with this new plant, helping to streamline processes and every day communication right from the start. Everything they utilize eLogger for will be recorded, searchable and captured as they evolve – how cool!

This month, we are celebrating all of our May Client Anniversaries! From 1 to 14 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

We are looking forward to seeing our natural gas clients and friends at the AGA Operations Conference & Biennial Exhibition from May 1-4 in Grapevine, TX.  Stop by and visit BJ, Jane, and Susan at Booth #1501 or alternatively, you can catch our Wednesday (May 3rd) 3:20 pm presentation on Achieving Operational, Compliance, and Communication Efficiencies with eLogger co-presented with National Grid.

The annual AGA Operations Conference is the natural gas industry’s premier gathering of natural gas utility and transmission company operations management from across North America and the world for the sharing of technical knowledge, ideas and practices to promote the safe, reliable, and cost-effective delivery of natural gas to the end-user. The Operations Conference is AGA’s largest forum with regularly more than 900 operations management in attendance, including 100 speakers, and over 120 technical presentations that run the gamut of topics, such as gas measurement, operations advocacy, safety, environment, storage, engineering, construction and maintenance, gas control, supplemental gas, corrosion control and piping materials.

2023 1st Quarter Newsletter

Please welcome Pattern Energy! Pattern Energy develops, constructs, owns, and operates utility-scale wind, solar, transmission, and energy storage projects worldwide (USA, Canada, Japan, and Mexico). They are headquartered in San Francisco, CA with an operations center in Houston, TX. They purchased eLogger Essential to use at their 24/7 operations and transmission desks in TX for their outages, shift turnover reports, NERC requirements for audits, and to replace their internal SharePoint system that they are currently using. Additionally, their regulatory and compliance personnel will be using eLogger to extract the operational data for their reporting needs.

This month, we are celebrating all of our April Client Anniversaries! From 2 to 17 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

Please welcome Portside Energy in Portage, IN. They are a small 63 MW power plant that supplies process steam, hot softened water, and electricity to United States Steel’s Midwest Plant operations. They are one of five plants owned by Primary Energy, a leader in energy recycling that converts wasted energy produced by industrial processes into electric power and thermal energy streams.

Such a pleasure to finally be back to in-person conferences. We recently attended WTUI in San Diego after a four year hiatus and had a blast networking with eLogger clients and others that we haven’t seen in so long. Congratulations to Jarrett Berezan of Capital Power for winning the iPad drawing!

Help us welcome Allnex to our eLogger Family. Allnex is a leading global producer/provider of industrial coating resins, crosslinkers and additives for use on wood, metal, plastic, and many other surfaces. They have 33 manufacturing facilities and 23 research and technology support centers globally and serve customers in over 100 countries. They recently purchased eLogger to use at their Willow Island, West Virginia location to enhance daily communication throughout the plant.

Please welcome the Lower Colorado River Authority (LCRA) in Texas! They purchased our eLogger Essential system to use across all of their generation facilities to replace an existing internal system they’ve been using.

LCRA provides public power, manages the lower Colorado River, builds and operates transmission lines, owns public parks, and offers community services. We are very excited to be working with them and expanding their use of eLogger across all facilities!

Please welcome the City of Santa Rosa to the eLogger Family. They purchased eLogger to upgrade their current paper log keeping methods at their Laguna Treatment Plant wastewater operations. The plant recycles approximately 7 billion gallons of wastewater each year and serves approximately 230,000 residents in Santa Rosa, Rohnert Park, Cotati, Sebastopol, and unincorporated portions of Sonoma County. We’re excited to see how they utilize and grow eLogger within their facilities.

This month, we are celebrating all of our March Client Anniversaries! From 2 to 12 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

It’s that time again! eLogger’s BJ,  Jane and Josh are off to the Western Turbine User Inc. (WTUI) Conference. The 2023 WTUI conference will be held in San Diego, CA March 12-15, 2023. Stop by and visit us at Booth #410.

WTUI is a membership organization of GE LM2500, LM5000, LM6000, and LMS100 users, manufacturers, and suppliers. The organization is a California corporation funded through annual membership and conference fees. WTUI was founded in 1990 and has approximately 80 power plant facilities and represents over 100 suppliers and more than 1,100 members spread over 20 countries. OEMs and suppliers support WTUI through their participation in the annual conference and in technical discussions.

From all of us here at eLogger – Thank You for attending our 20 Year Celebration! Our goal was to bring new ideas, lots of value and encourage networking amongst our clients. Though there is not enough time in a day, we think it was a success! We hope you left Palm Springs with new excitement and opportunity to enhance your eLogger experience.

We’re excited to share some of the new features presented at the User Conference last week.  The current version of eLogger is 2022.4.12 so if that’s not what you’re running, you’re going to want to schedule an upgrade because there’s some pretty cool new features available.  Contact support@elogger.com to schedule your upgrade.

This month, we are celebrating all of our February Client Anniversaries! From 2 to 10 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

Josh Hogan joined us this January as a Technical Sales Representative. He works alongside the sales team to generate new leads, perform demonstrations and work directly with new and existing clients to evaluate eLogger’s various use-cases and benefits.

In 2017, he was honorably discharged as a Sergeant from the Marine Corps. He then went on to graduate from UWS in December of 2020 with a Bachelor degree in Information Technology. Josh is experienced in network administration and has great knowledge in IT. He interned with eLogger the summer of 2021, landing him a few steps ahead on product knowledge and clientele. We’re excited to have him back, digging deeper into his role as the Tech Sales Rep. Welcome to the Team, Josh!

Susan Nash joined the eLogger Team this January as a Senior Account Executive. She works in partnership with our sales team conducting eLogger presentations and demonstrations, offering specific solutions to current and prospective clients – expanding overall operations.

Susan has a strong background in sales, marketing and hospitality. She has been deeply involved in her Community and Organizations throughout Northern Minnesota. A great fit for a growing department, we can’t wait to see what she brings to the table! Welcome to the Team, Susan!

Please welcome BayWa r.e. to the eLogger Family of clients. BayWa r.e. is a leading global renewable energy developer and service provider, delivering end-to-end project solutions, ongoing operations management and is an Independent Power Producer with an expanding energy trading business. They have successfully brought over 5 GW of renewable energy online, while managing over 10.5 GW of assets. BayWa r.e. is 100% carbon neutral and operates in 30 countries. They purchased our eLogger Essential system to use at their Remote Operations Control Center (ROCC) in California. We’re excited to grow this partnership!

This month, we are celebrating all of our January Client Anniversaries! From 1 to 19 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

2022 4th QTR Newsletter

The Lansing Board of Water & Light is Michigan’s largest municipally-owned public utility with 100,000 electric and 58,000 water customers throughout the greater Lansing, MI area. They are incorporating both eLogger and eLogger Anywhere to use for their electric generation operations. They own five (5) plants: Delta Energy Park, Erickson Plant, Eckert Station Plant, REO Town Cogeneration Plan and Peffley Chiller Plant – we are so excited for this partnership and look forward to growing along with them.

This month, we are celebrating all of our December Client Anniversaries! From 1 to 16 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

Welcome Compass Minerals to the eLogger family. They purchased eLogger to use at their Goderich, Ontario location to replace an outdated internal database solution that they use for plant operations, maintenance, and communication along with various production and scheduling reports. Compass Minerals is a leading global provider of essential minerals. They operate 12 production and packaging facilities with nearly 2,000 employees throughout the U.S., Canada and the U.K. and even have a packaging plant in Duluth, MN (close to eLogger’s home)!

This month, we are celebrating all of our November  Client Anniversaries! From 2 to 15 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

Please welcome Florida Keys Electric Cooperative. They are a distribution (non-generation) cooperative with 33,000 customer-accounts and maintain a 138,000-volt transmission line, which brings power from the mainland to the Florida Keys. They purchased eLogger to use for their phone logs, dispatch, oil spills, trip outs, clearance requests, and switching orders. We’re excited to be working with them, helping to enhance their daily work.

Newsletter 3rd Qtr 2022

This month, we are celebrating all of our October Client Anniversaries! From 1 to 9 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

Welcome to the eLogger Family – U.S. Oil & Refining Co., Par Pacific’s Tacoma, WA refinery. Par’s U.S. Oil & Refining Co., is a key supplier of refined products to Tacoma and the Pacific Northwest. They produce high-quality motor, aviation and marine fuels, and are a leading in-state (and the only local) producer of asphalt.

Par Pacific already uses eLogger at their Hawaii refinery where they produce jet fuel for tourism and low sulfur fuel oil to supply the local utilities, as well as ground transportation for their retail operations.

We’re excited to be growing this partnership and expanding within the Par Pacific Operations!

This month, we are celebrating all of our September Client Anniversaries! From 2 to 15 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

Please welcome Ector County Generation to our client family. Ector County Generation, a 330 MW gas-fired power plant in Goldsmith, TX, used eLogger while under different ownership/management and wanted to continue their success under the new ownership. They are familiar with how eLogger saves them time, money and significantly improves communication keeping daily processes running smooth. We’re excited to continue this partnership, expanding and evolving together.

We’re beyond thrilled to be kicking things off again! Even though we’ve been quietly working behind the scenes for a while now, we’re ready to say it loud for all the people in the back – THIS IS HAPPENING! User Conference 2023 is in the works. Clear your calendars folks – we can’t wait to see you! February 13th-15th 2023, Palm Springs California – Third times a charm!!

Stay tuned as we continue to roll out the details!

This month, we are celebrating all of our August Client Anniversaries! From 1 to 14 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

Please welcome Lubbock Power & Light‘s Grid Operations group to eLogger! They purchased eLogger to use for their Transmission and Distribution activities. Lubbock Power & Light has been partnering with eLogger for 7 years with their electric generation production side. They understand the benefits of eLogger and have now expanded into more departments – this is always exciting!

LP&L is the third largest municipal electric utility in Texas. They serve more than 101,000 electric meters and own and maintain 4,300 square miles of power lines and three power plants in and around the City of Lubbock, Texas.

Please welcome to our eLogger family of clients, onsemi! onsemi is a leader in intelligent power and sensing technologies. As a dominant semiconductor manufacturer with over 80,000 different parts and a global supply chain, onsemi serves tens of thousands of customers across hundreds of markets. They are headquartered in Phoenix, AZ, with 51 Design and Solution Engineering Centers and 22 Manufacturing Sites in 10 countries. We’re excited to be working with them as they utilize eLogger as best practice for security and daily communication.

This month, we are celebrating all of our July Client Anniversaries! From 1 to 14 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

Please join us in welcoming our newest client, Halifax EMC (Electric Membership Corporation) to eLogger! Located in North Carolina, Halifax Electric Membership Corporation is a rural electric cooperative that serves parts of Halifax, Martin, Nash, and Warren Counties. Halifax EMC was the sixth electric cooperative to be established in North Carolina. They have been serving their members for over 80 years and were looking to digitize their paper logbooks. We’re excited to dive into this partnership!

2022 2nd QTR Newsletter

Please welcome Mid-Georgia Cogen to our eLogger family. Mid-Georgia Cogen is a 323 MW gas-fired power plant located in Kathleen, Georgia. Previously, they used eLogger while under different management and wanted to continue their success under the new ownership. They are familiar with how eLogger saves them time, money and significantly improves communication keeping daily processes running smooth. We’re excited to continue this partnership, expanding and evolving together.

This month, we are celebrating all of our June Client Anniversaries! From 1 to 11 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

This month, we are celebrating all of our May Client Anniversaries! From 1 to 13 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

We are scheduling site tune ups again! If you’ve been utilizing eLogger for a year or more and are current with your maintenance, you are eligible to schedule. We currently have openings on our calendar.

There are so many benefits to scheduling.

• This is a free consultation with the entire eLogger Team! A new set of eyes on your configuration is sure to bring many suggestions for increased efficiency and helpful hints for your operations.
• We will walk you through any tips and tricks on how to enhance what you’re already doing, making it even easier to use eLogger. Less, is more!
• It’s the perfect time to ask questions, suggest enhancements & learn – we have our developers on the call and they are eager for you to point out areas of improvement to make eLogger even better.
• We suggest upgrading to the newest version, prior to the site tune up – this way we can show you how the newest features benefit your daily work.
• There is ALWAYS a take away!

To get yours on our calendar this summer, contact AJ Cawcutt at acawcutt@elogger.com for availability.

2022 1st QTR Newsletter

This month, we are celebrating all of our April Client Anniversaries! From 1 to 16 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

Please welcome to the eLogger family of clients, Castle Pines Metropolitan District out of Castle Rock, Colorado. The District became operational in 1981 and began providing water treatment and distribution, sanitary sewer collection, roadway maintenance and storm drainage maintenance services to the households and commercial areas in the Village.

One of our clients, CORE Electric Coop (IREA), was kind enough to give them an in person glimpse of how they utilize their system – CPMD was instantly wowed. We love when clients refer others to eLogger! Castle Rock will retire their current OMS system, replacing it with eLogger and has plans to interface with their SCADA system. Eventually they will also bring eLogger Anywhere, our offline module, into their daily routines. Welcome, we’re excited to be working with you!

eLogger is pleased to announce the addition of a new developer to our team. We’d like to introduce Neal Patel. As a trusted integral part of our customers’ operations, we understand the importance of what we offer. Neal will work alongside our Vice President of Software Development, contributing to improvements in eLogger’s products, services, and processes.

Neal has his Master’s Degree in Computer Science from California State University and is joining us with over fifteen years of experience in software development. We’re excited to be adding such talent and look forward his efforts towards modernizing and scaling our flagship software platform, driving the technology behind our next level of growth.

Let’s give a big welcome to Neal!

This month, we are celebrating all of our March Client Anniversaries! From 1 to 11 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

Please welcome Proman USA in Pampa, TX! The Pampa plant began production in 2015 and is producing 225 metric tons of methanol per day. In addition to standard daily and shift-turnover logs, they will use eLogger to capture, store, and report on lab results and safety activity as well as contractor management. Proman chose eLogger because they’re looking for a robust, scalable system and a partner who is equally invested in continuous innovation; resulting in a platform that they can use for multi-purposes as they expand and build new facilities in the future. We’re excited to be working with them!

This month, we are celebrating all of our February Client Anniversaries! From 1 to 9 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

What you might not have known is that Kevin was a teacher for sixteen years prior to becoming your go to guy at eLogger. With a history of teaching, training and problem solving, he leads our clients in customer care. Kevin is here at the start to assist in set up and configuration. He assists clients with template building, hosts weekly webinars, also develops and hosts specialty class webinars.

Did you know that he also does one on one training catered to your own customized eLogger?

We are constantly evolving and the ideas come from our clients and partners! Kevin hears and sees a need for these enhancements. He assists in writing the documentation and validation instructions for each new version of eLogger and eLogger anywhere.

Don’t hesitate to reach out if you need a hand.  Email: khaley@elogger.com Phone: (218) 389-7800

When it comes to our clients, our goal is to provide top notch service to ensure satisfaction and longevity. Meet AJ Cawcutt, our Client Relationship Manager. Her priority is to make sure our clients are happy and stay connected with each of them long term.

AJ is focused on learning the ins and outs of their company, including celebrations, Milestones, transitions, anything up and coming that we can help with. Building strong relationships with clients goes beyond just taking care of issues that arise, we want to be proactive in everything we do so that we can accommodate and make sure they are getting the best out of eLogger every single day.

Once you purchase eLogger or eLogger anywhere, she takes it from there acting as the liaison between the entire team. We approach every client relationship like we intend to keep it forever, because we do.

If you haven’t already connected with AJ, feel free to reach out!   Email: acawcutt@eLogger.com  Phone: (218) 389-4456

As the entry point for any new customer, our Sales Department is often the first conversation with eLogger any prospective client has. We like to take that opportunity to set a pace we can keep, starting the discussion by exploring what our client needs. We know that nobody understands your work better than you. At the end of the day, the reason customers choose us is less because our software is amazing (although it is), and more about how amazing it is *for them*. At eLogger, our customer service starts at the sale, not after.

Likewise, our sales team doesn’t stop here either. They are also the go-to for existing clients looking to expand their eLogger to other facilities and divisions of the company, or for enterprise-wide adoption of eLogger.

Don’t hesitate to reach out if you need a hand!  Email: sales@elogger.com Phone: (855) 579-6277

Are you getting the most from your maintenance contract with eLogger? Over the next few weeks we will be posting some of the benefits that come with being a current maintenance customer. Keep an eye out on Mondays for more info. To make sure you are always in the know, please subscribe here:

If you are a self-learner or work at a time that makes it hard to attend training sessions, then this post is for you!

Within our software, there are two different sets of training manuals available. A user manual designed for standard users and another manual designed for eLogger System Admins.

For the standard user manual, scroll to the bottom of the page and click the Help link from any non-System Administrator page. This manual will outline all of the features currently available to you and basic instructions on how to use them. Release Notes are also available to outline any enhancements that have been made recently.

eLogger System Administrators can click on the System Administration tab and scroll to the bottom of any of the System Admin pages. Just like the user side, there is a Help manual to outline eLogger features as well as the Release Notes for this version. Access to short videos explaining how to perform common admin tasks in eLogger is available off of any System Administrator page as well.

Our Client Portal hosts many additional resources beyond what is in the software. This includes archived Release Notes as well as preconfigured templates that can be downloaded and used in your eLogger installation. If you’re looking for icons to associate with your different logs, there’s an icon library available as well. The eLogger Webinars option includes many training videos and webinars so even if you aren’t running the latest version of eLogger, you can still see the various webinars run in your current version.

Interested in accessing the client portal but you don’t have a user id? Simply request one here: https://www.elogger.com/client-portal/  (please note, this is a separate login from your eLogger software).

We would love your feedback if you would like to see some additional online content added. Feel free to drop us an email at  info@elogger.com.

Welcome to the eLogger Family, Terra-Gen Operating. Terra-Gen is located in Mojave, CA. They are a renewable energy company focused on developing, owning, and operating utility-scale wind, geothermal, and solar generation. Terra-Gen owns 976 MWs (net equity) of wind, geothermal and solar generating capacity in operation across 25 renewable power facilities throughout the Western United States with a focus on the California marketplace. With a few different control centers & different activities going on throughout, they were looking for a communication solution that would fit with different resource types that can be accessible by many people.

This month, we are celebrating all of our January Client Anniversaries! From 1 to 18 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

Given current circumstances surrounding the pandemic, it comes as no surprise that we’ve made the tough decision to postpone our Users Conference in Palm Springs next month. As disappointed as we are, everyone’s well-being is our top priority. Using health and safety as our guiding principles, this is the only conclusion we could arrive at in good conscience that has everyone’s best in mind in light of the recent COVID-19 developments.

We’re saddened we won’t get to see you next month, but please mark your calendars for the same time next year, February 13-15, 2023, for an even bigger, better rescheduled UC event. Watch for details in the 2nd half of this year!

Please let us know if you have any questions.

Welcome to our family of clients, Guernsey Power Station! GPS is a brand new 1,875 megawatt, natural gas fired energy generation facility that will produce electricity equivalent to the power needs of approximately one million homes. The plant is scheduled to begin full operation in December 2022. By purchasing eLogger early in the game, they will be able to get operational systems into place allowing a smooth transition once they’re up and running at full strength. Work smarter, not harder!

We’re taking it to the streets! As a Panasonic TOUGHBOOK ® partner, we’re excited to be part of the TOUGH TRUCK Tour. The TOUGHBOOK mobile roadshow is spanning cities across the USA from November 2021 through March 2022 demonstrating the strong solution that eLogger and TOUGHBOOK offers to our Public Safety, Utility, and Energy clientele. Look for the truck at industry events and tradeshows or a utility near you and see how we’re changing the way work gets done.

Legit Partners: bacon and eggs, macaroni and cheese, eLogger and the PI System. For years, our clients have realized the value and synergies of integrating eLogger with the PI System from OSIsoft, now part of AVEVA. Now we’re excited to announce we’ve achieved “Application Partner” status from OSIsoft.

3rd Quarter Newsletter

This month, we are celebrating all of our October Client Anniversaries! From 1 to 8 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

What do you get when you combine eLogger, the premier electronic logging solution for industry, with the global rugged device leader, Panasonic TOUGHBOOK®?  A durable solution that increases workforce productivity, keeps your organization connected, and offers exponential value despite the harshest of environments our clients work in. https://www.elogger.com/about-us/partnerships/

This month, we are celebrating all of our September Client Anniversaries! From 1 to 14 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

Please welcome Wesdome Gold Mines to the eLogger Family. Located in Ontario, Wesdome has had over 30 years of continuous gold mining operations in Canada. After a trial run, they ultimately purchased eLogger along with our offline module eLogger Anywhere. They will be using eLogger at their Eagle River Mine Complex for electrical department shift reports, to track inspections and tests, maintain logs in their hoist room, and eventually interface with SAP for preventative maintenance. We’re excited to continue working with them!

This month, we are celebrating all of our August Client Anniversaries! From 1 to 13 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

We’re excited to announce our partnership with Panasonic TOUGHBOOK®, a global leader in rugged mobile technology. Together, the combination of eLogger and TOUGHBOOK® offers a durable best-in-class mobile logging solution to improve workforce productivity, data capture and access, and organizational cohesion.   https://www.elogger.com/about-us/partnerships/ 

This month, we are celebrating all of our July Client Anniversaries! From 1 to 13 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

2nd Quarter Newsletter

In eight months, we’re heading to Palm Springs, CA and we hope you will join us for our BIGGEST User Conference to date! Not to toot our own horn, but we put a lot of work and planning into these to make sure we exceed your expectations (Toot! Toot!) This is going to be THE BEST YET. We’re celebrating 20 Years as a company and 30 Years of the product you use every single day. eLogger has come a long way and because of all of you — we continue to serve and grow our eLogger Family. Stay tuned as we start to drop some hints. We hope you like giveaways!

Please welcome Northeast Ohio Regional Sewer District (NEORSD) in Cleveland, Ohio. NEORSD will utilize eLogger to replace their former IAS. Enhancing their communication and documentation for daily operations. The Sewer District owns and operates three different wastewater treatment plants: Easterly & Westerly in Cleveland, and Southerly in Cuyahoga Heights. As the largest wastewater treatment provider in the State of Ohio, the Sewer District spans 380 square miles, serves 62 communities and one million residents, and treats 90 billion gallons of wastewater a year.

Please welcome to the eLogger Family, Eagle Valley Clean Energy. Eagle Valley Clean Energy LLC Biomass, located in Gypsum, CO, is an energy plant that converts energy into bulk electrical power. The Power Plant distributes electrical power to the Eagle County area electrical grid, which delivers it to electricity consumers. A recognized partner of ours, PIC Group, is the O&M. They led Eagle Valley on to eLogger with plans to monitor emissions, control room logs and rounds. We expect that eLogger will be extremely valuable as they roll out this new plant. Daily operations, planning and communication will be consistent and organized.

We have exciting news! There always seems to be something up our sleeve here at eLogger-please join us in welcoming our summer intern, Josh Hogan. Josh is a Marine Corps Veteran where he was honorably discharged as a Sergeant. He graduated from UWS in December of 2020 with a Bachelor degree in Information Technology. With his background, he will be a huge asset to help our training and sales team this summer. One of the main projects he’ll be focused on is building templates for our clients to use in our client portal. We’re excited to have him with us this summer! Welcome to the team, Josh!

This month, we are celebrating all of our June Client Anniversaries! From 1 to 9 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!

Welcome to the eLogger Family, Indeck Niles Energy Center. Located in Michigan, INEC will be a next generation, state-of-the-art energy center fueled by clean natural gas. The facility will use combined-cycle technology to generate electricity. A recognized partner of ours, PIC Group, is the O&M. They led INEC on to eLogger with plans to monitor emissions, control room logs and rounds. We expect that eLogger will be extremely valuable as they roll out this new plant. Daily operations, planning and communication will be consistent and organized.

Please welcome NuGen Automation located in Houston, TX. NuGen Automation empowers energy companies through integrated control room operations, streamlined Oil & Gas SCADA and IT capabilities, and customized software to improve awareness, efficiency, and compliance. They plan to use eLogger for their shift turnovers, alarms, point-to-point reviews, maintenance checks, field and yard readings, relief inspections and a number of other daily logs during their gas system checks. Our goal is to help enhance their daily operations with the ability to have all the recorded information they need at their fingertips.

It’s hard to believe you came on board a year ago! You dove right in learning, growing and adding a new perspective to the team. We look forward to having you at eLogger for many more years! Happy 1st Workiversary, Lauren!

You’re going to start hearing more from us as we amp it up full throttle towards UC 2022! Keep an eye out for an upcoming survey we’ll be sending you. We are excited to hear from you all and most importantly to see you next February 14-16, 2022!

This month, we are celebrating all of our May Client Anniversaries! From 2 to 12 years, they have been partnering with eLogger from all over the world! Thank you & Happy Anniversary!