eLogger prides itself on excellent U.S. based customer support. When you call support you will speak to a person, not a machine. Annual Maintenance includes unlimited customer support, unlimited administrator training that includes access to training videos, numerous interactive training sessions and one-on-one customized training, periodic upgrades, and annual product enhancements. You’ll also receive access to our Client Portal, which is filled with a wealth of template examples that you can download for your own system.